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FAQ

• What if I don't know what to talk about?

  When you sign up, Hey Compono asks what brings you here today. Your first session starts with what's actually on your mind, not an empty chat box.

  Common things people start with:

  • Career decisions or transitions
  • Team conflicts or people stuff at work
  • Difficult conversations they're avoiding
  • Relationship communication issues
  • Life changes creating uncertainty

  
  Don't worry, you can always change or add more later.

• How is this different from ChatGPT or other AI?

  ChatGPT doesn't know you're a Pioneer who needs big-picture thinking before details. Or that you're a Coordinator who processes decisions through structure and planning.

  Hey Compono:

  1. Learns your personality (2-minute assessment)
  2. Adapts its coaching to how your brain thinks
  3. Remembers what you're working on and tracks your progress
  4. Uses decades of psychology research, not just language models

  
  It's not just smarter responses. It's coaching that actually gets you.

• What do people typically use Hey Compono for?

  This week, people used Hey Compono for:

  • Career transitions and job decisions
  • Team leadership and people stuff
  • Difficult conversations and feedback
  • Relationship communication
  • Life transitions and uncertainty

  
  Whatever you're working through, Hey Compono adapts to your personality and guides you through it.

• When should I use Hey Compono vs. see a therapist?

  If you're in crisis, experiencing severe mental health challenges, or need clinical diagnosis and treatment, please see a qualified mental health professional.

  Hey Compono is designed for personal development and everyday support, not crisis intervention or clinical treatment.

  Use Hey Compono for:

  • Career decisions and professional growth
  • Communication challenges and relationship navigation
  • Leadership development and team dynamics
  • Daily support and self-awareness

  
  See a therapist for:

  • Crisis situations or severe mental health challenges
  • Clinical diagnosis and treatment
  • Deep therapeutic work on trauma

  
  Many people use Hey Compono alongside professional therapy. At $15/month, you can afford both.

• Why do I need to take an assessment?

  A short baseline assessment helps Hey Compono understand your communication style. It takes just two minutes.

  It measures core behavioural preferences: how you lead, communicate and handle conflict.

  You can choose to, but you won't need to retake the assessment later. The AI will learn from your behaviour and update its insights over time.

• Is my data safe?

  Yes. Hey Compono is built with a privacy-first architecture, hosted securely in Australia.

• Will my conversations be recorded or shared?

  No. Your conversations are private and only used to personalise your experience.

  Only you have access to your conversation history, from which you choose to review the summary and actions, continue a conversation, or download a copy for your external records.

• What do I get for free, and what’s in the paid plan?

  Start free with a limited number of guided roleplays and a personality snapshot.

  Upgrade to unlock more roleplays, deeper insights, saved scripts, and advanced coaching tools for just $15/month or $144/year (USD).

• Is there a trial?

  Yes. The first 1000 users get 10 minutes of premium access for free, no credit card required!

• Can I cancel anytime?

  Yes. Monthly plans can be cancelled at any time. Annual plans are billed upfront.

  Account access and credits not used at time of cancellation continue through until the end of the current billing period.

• How do I get help?

  You can contact our support team via the chat bubble on the site or email: support@heycompono.com

  If you find a bug or issue, please let us know. We’re actively improving the product, and your feedback helps.